Zelle® is a fast, secure and easy way for your small business to get paid

Send and receive money with Zelle


Zelle is a great way for small businesses to send, request and receive money from customers and vendors, right through your online banking or mobile banking app.1, 2 It's fast, safe, and easy.

Send

Make payments in 3 easy steps.

Request

Get paid, from their mobile banking app to yours.

Split

Split the total payment request between multiple customers.
If you already use Zelle for personal matters, you’ll need to add a new email address or U.S. mobile number to use Zelle for your small business.

How to send money

  1. Open Zelle® in Payments & Transfers on the Bank of the West mobile app or in online banking, and select "Send."
  2. Choose a contact, or add their U.S. mobile number or email address.
  3. Add the amount and an optional note, then send.

If the recipient is enrolled with Zelle, the money is sent directly to their account, typically in minutes1.

How to request money

  1. Open Zelle® in Payments & Transfers on the Bank of the West mobile app or in online banking, and select "Request."
  2. Choose a contact, or add their U.S. mobile number or email address.
  3. Enter the amount you're requesting and an optional note to say what it's for, then send.

Your recipient will get a request to send you money2, and once they respond and send your payment, the money will be sent directly to your account and available to use, typically in minutes1.

Small businesses Pay It Safe with Zelle

Zelle is a great way for small businesses to pay and get paid. Keeping your information secure is our top priority. Bank of the West will never email or call you asking for your username, password or a One-Time-Passcode (OTP). You should never share any of these details with anyone contacting you. Please review the links below for more information.

Don't have our mobile app?
Download it for free4:

FAQs


Legal information and Disclosures

*There is no fee for enrolling with or sending money using Zelle in Bank of the West Online or Mobile Banking. Other Bank of the West fees (such as stop payment and overdraft fees) may apply. Refer to your Schedule of Fees and Charges for details. Wireless carriers may charge fees for text transmissions or data usage.

1Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle. If the recipient is not enrolled, as soon as the person enrolls, the money moves directly into their account - typically in minutes

2To send money to or receive money from a small business, a consumer must be enrolled with Zelle through their bank's mobile app. Small businesses are not able to enroll in the Zelle app, and cannot receive payments from consumers enrolled in the Zelle app. Requests sent to a recipient's email address not enrolled with Zelle will include an invite to enroll with Zelle before the request can be processed. Bank of the West cannot process requests using a recipient's U.S. mobile phone number not already enrolled with Zelle

3All savings accounts are limited to a total of no more than nine (9) transactions by check, draft, debit card, or similar order payable to third parties and/or pre-authorized, automatic, or telephone transfers from the account either to a third party or to another account per statement cycle for money market accounts, or per calendar month for savings accounts. This includes savings overdraft protection transfers and Online Banking transactions. If you exceed the nine (9) countable transfers in the statement cycle period (for money market Accounts) or calendar month (for savings Accounts), the Bank will notify you.

4You must be an existing Online Banking customer to use Mobile Banking. Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on the account settings. Text HELP to BKWST for help. Availability of Mobile Banking may be affected by your mobile device's coverage area.

5In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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