Be on the lookout for COVID-19 fraud

As you protect yourself and those around you from COVID-19, be aware that scams and fraud are on the rise. Be alert. Bank of the West will never email or call you asking for your One-Time Passcode (OTP), your username or password. Never share any of these details with anyone contacting you.

Be Vigilant! Protect your Data.

The Treasury Department offers secure sites and reminders for best practices for secure cyber hygiene. Stay secure; review your accounts, protect yourself from scans.

For more information visit these sites:

Contact us to report:

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
Contact Abuse

There is a lot of information available about the coronavirus, some of its accurate and some of its not. Keep your guard up. Here are government sources to help you stay informed:

Fraud information

Medical:

Relief checks are coming, so are scammers

The federal government is sending cash to millions of Americans. And fraudsters know it. Be aware that whatever your individual payment, only scammers will ask you to pay to get it. No one legitimately involved in this cash payment program will charge a fee or ask for private information like your Social Security Number, credit card or bank account number. Anyone who does is a scammer. Visit the FTC site for more information.

The following sites can be utilized to verify if the checks are valid, in the event a fraudulent check is suspected.


7 COVID-19 scams targeting businesses

Keep your guard up against Business to Business (B2B) scams that try to exploit companies’ concerns about COVID-19. In addition to sharing this information with your employees and social networks, See more details from the FTC on scams targeting business

FBI and Secret Service working against COVID-19 threats

As we grapple with the immediate public health and economic fallout of the coronavirus pandemic, a related crisis has simultaneously emerged: a wave of criminals seeking to prey upon an anxious public.

The $2 trillion Coronavirus Aid, Relief, and Economic Security Act will provide even more criminal opportunities. Fraudsters around the world are already developing methods to steal the critical financial support intended for communities, companies, and individuals.

Here are reminders to protect yourself:

  • Avoid opening email attachments or clicking on links from senders you do not recognize
  • Never provide account or personal information – No one legitimately involved in this cash payment program will charge a fee or ask for private information such as your Social Security Number, credit card or bank account number
  • Always confirm that any information or funds you send are going to a legitimate recipient

Contact us to report: Fraud or suspicious activity 1-800-488-2265 TTY 1-800-659-5495.

Work remote, work secure

While working from home can help slow the spread of the virus, it brings new challenges, including security. Take a few steps as you set up your home office to protect your devices and personal information. Visit the FTC site for tips on protecting your devices and personal information.

Contact us to report

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
abuse@bankofthewest.com