The best defense against fraud is you. Learn more about fraud and arm yourself with the knowledge to stay safe online.

Contact Us

Call Us

Report fraud or suspicious activity
TTY 800-659-5495
Report a lost or stolen credit card

Personal Fraud Center

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Authorities and industry experts agree that you are your own best protection against fraud. Bank of the West is pleased to provide you with information from industry leaders and links to additional great resources.

Identity Theft


Online Fraud

Learn about identity theft and ways to recognize it.

What is identity theft?

Types of identity theft?

Get important tips to help protect yourself from identity theft.

Identity theft security tips.


Learn about some of the most common internet and email scams, and how to identify them.

Types of online fraud.

Internet scams.

Learn how to help protect yourself from online and email scams.

Online, email, and scam tips.


Mobile Fraud


Elder and Dependent Adult Financial Fraud

If you use Mobile Banking, learn how to recognize common scams.

Types of mobile fraud

Learn how to help protect yourself from Mobile Fraud.

Mobile security tips.


Learn how to stay safer by taking preventive measures to help protect yourself from Elder Financial Fraud.

Educating yourself on elder financial fraud.

If you suspect elder financial fraud.

Elder financial fraud contacts.


Bank Account, Credit Card, and Debit Card Security


How Bank of the West Protects Customers

Learn how to safeguard your account, credit card and debit card against fraud.

Protect your bank account.

Using ATMs safely.

Credit card and debit card security tips.


Bank of the West is committed to keeping customer information secure and confidential.

Online guarantee.

Online security.

Report Fraud, Identity Theft or Suspicious Activity

If you believe you are the victim of fraud or identity theft, call Bank of the West immediately at 1-800-488-2265.
TTY 800-659-5495

To report a lost or stolen credit card, call us at 1-800-996-2638.

If you've received a suspicious email, let us know by emailing us at:

Need more information on what to do in case of fraud?

Report Fraud or Identity Theft >