We’re constantly working to protect your money and information

Security Center

Your personal information is a valuable commodity. It's not only the key to your financial identity, but also to your online identity. Knowing how to protect your information — and your identity — is a must in the 21st century. The most common types of identity theft result from phishing (email, text) and vishing (phone calls).

Every day, people provide personal confidential information via fraudulent emails, texts and phone calls to scammers pretending to be a trusted entity attempting to steal their user data including login credentials and credit card numbers. Our goal is to provide you the resources and awareness to stay safe and secure online. A best practice is to NEVER click or enter information into an email or text that you are not expecting. If you are unsure about an e-mail or hyperlink, type the companies' URL address into your web browser instead of clicking on the link. If you receive a suspicious call, email or text message from BOW, or provided your banking information in response to a fraudulent inquiry, contact us to report it at 1-800-488-2265 TTY 1-800-659-5495.

Contact us to report:

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
Contact Abuse

Integrity Hotline
1-866-921-6714
TTY 1-888-843-0394

COVID-19 Fraud 

Contact us to report

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
abuse@bankofthewest.com