Security & Privacy Center
In addition to providing award winning financial products, services and personalized customer service, we are committed to your privacy and security.
Our privacy and security section was developed to help you understand what Bank of the West does to protect you against fraud and keep your personal information safe. We have also provided tips and tools to help you stay informed of what you can do to protect yourself and your family against identity theft and scams.
Your privacy and security are at the forefront of what we do at Bank of the West.
Protect yourself from fraud and scams related to COVID-19.
Contact us to report:
Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495
Lost or stolen credit cards
1-800-996-2638
Suspicious Bank of the West emails
Contact Abuse
How we protect you
Online Guarantee
We're committed to keeping your information secure and confidential.
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How you can protect yourself
Fraud Center
Learn about the most common types of online and email scams and how to protect yourself.
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Fraudsters have long been using social engineering as well phishing emails in order to obtain sensitive data from unsuspecting victims. These actors are taking advantage of the current COVID crisis and are working to profit from victims that have received US Government stimulus checks. Creating a successful environment for potential cyber-attacks or nefarious phishing emails that can be installed if downloaded. We’ve provided a link and flyer to stay aware. #BeCybersafe
Threat Watch
Get the latest news and information on security threats and how to protect yourself.
Fraud prevention blog
Protect your business
Small Business and Commercial Protection
Protect your business by making fraud prevention a priority.
Learn more
Phishing scams on the rise
Do you know what to look for in a phishing email?
As phishing is becoming more sophisticated, it is important for you to take a few moments to become familiar with what phishing is and what to look for to keep your information safe. Bank of the West does not request personal information by emails or text messaging. Do not respond to any such messages and report them to Abuse@bankofthewest.com.
Additional resources
Report matters of suspected Bank of the West misconduct to Integrity Hotline.
Download the Tax refund information form (PDF).
Paycheck Checkup! IRS urges taxpayers to check withholding now. Learn more
Are You Prepared for the Next Emergency? Learn more about the disaster preparedness plan.
Helping your kids protect their identities online. Learn More
Consumer fraud is on the rise
Please be aware: The videos you are about to view are not operated by Bank of the West. By clicking on the video, information as required by YouTube will be conveyed to Youtube.com. The privacy and security policies of Youtube.com may differ from those practiced by Bank of the West. (YouTube Policies & Safety)
Browse video library
Browse video library
IRS Imposter Scams
Five Ways to Help Protect Your Identity
Privacy and policy resources
Privacy
Policies
Contact us to report
Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495
Lost or stolen credit cards
1-800-996-2638
Suspicious Bank of the West emails
abuse@bankofthewest.com