Security & Privacy Center

In addition to providing award winning financial products, services and personalized customer service, we are committed to your privacy and security.

Our privacy and security section was developed to help you understand what Bank of the West does to protect you against fraud and keep your personal information safe. We have also provided tips and tools to help you stay informed of what you can do to protect yourself and your family against identity theft and scams.

Your privacy and security are at the forefront of what we do at Bank of the West.

Protect yourself from Coronavirus Scams

Coronavirus is in the news and unfortunately scammers are taking advantage of its visibility and the fear surrounding it. They're setting up websites, selling bogus products, using fake emails, texts, and social media posts as a ruse to take your money and get your personal information.

If you are contacted by an unknown person or organization by telephone or email or you receive a social media request asking for personal information, please protect yourself, your accounts and your identity. Do not provide any personal information.

If you think you may have been a victim, immediately call the Bank of the West Contact Center at (800) 488-2265 (TTY 1-800-659-5495).

Read more from the Federal Trade Commission.