Security & Privacy Center

In addition to providing award winning financial products, services and personalized customer service, we are committed to your privacy and security.

Our privacy and security section was developed to help you understand what Bank of the West does to protect you against fraud and keep your personal information safe. We have also provided tips and tools to help you stay informed of what you can do to protect yourself and your family against identity theft and scams.

Your privacy and security are at the forefront of what we do at Bank of the West.

Protect yourself from fraud and scams related to COVID-19.

Back to school is right around the corner. Parents and students should be aware of the dangers of the internet including malware, phishing, schemes and safe computing practices. Emails and websites that appear to be legitimate may be malicious.

Here are some helpful tips to safe guard your data for the upcoming school year.

Contact us to report:

Fraud or suspicious activity
TTY 1-800-659-5495

Lost or stolen credit cards

Suspicious Bank of the West emails
Contact Abuse

How to prepare for disasters

September is Disaster Preparedness Month

The FTC has compiled a great list of red flags to watch for as we clean up from all that Mother Nature throws our way. Whether you’re getting ready to deal with the aftermath of Gulf Coast storms, Laura and Marco, dealing with the ravages of wildfires out West, reeling from the derecho that struck the Midwest, or facing another natural disaster, handling the aftermath is never easy. But when scammers target people just trying to recover, it can be even worse. Here are some tips to help you avoid common post-disaster scams.

For more details visit

National Preparedness Month is also the perfect time to review the important financial information that should be included in your Financial Emergency Kit as part of your household “Go-Bag". Here are some helpful tips to help you and your family be prepared.

How we protect you

Online Guarantee
We're committed to keeping your information secure and confidential.
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How you can protect yourself

Fraud Center
Learn about the most common types of online and email scams and how to protect yourself.
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Fraudsters have long been using social engineering as well phishing emails in order to obtain sensitive data from unsuspecting victims. These actors are taking advantage of the current COVID crisis and are working to profit from victims that have received US Government stimulus checks. Creating a successful environment for potential cyber-attacks or nefarious phishing emails that can be installed if downloaded. We’ve provided a link and flyer to stay aware. #BeCybersafe

Threat Watch
Get the latest news and information on security threats and how to protect yourself.
Fraud prevention blog

Protect your business

Small Business and Commercial Protection
Protect your business by making fraud prevention a priority.
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Phishing scams on the rise

Do you know what to look for in a phishing email?
As phishing is becoming more sophisticated, it is important for you to take a few moments to become familiar with what phishing is and what to look for to keep your information safe. Bank of the West does not request personal information by emails or text messaging. Do not respond to any such messages and report them to

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Additional resources

Report matters of suspected Bank of the West misconduct to Integrity Hotline.

Download the Tax refund information form (PDF).

Paycheck Checkup! IRS urges taxpayers to check withholding now. Learn more

Are You Prepared for the Next Emergency? Learn more about the disaster preparedness plan.

Helping your kids protect their identities online. Learn More

Helpful Reminders in Light of Recent Cyber Events

Consumer fraud is on the rise

Please be aware: The videos you are about to view are not operated by Bank of the West. By clicking on the video, information as required by YouTube will be conveyed to The privacy and security policies of may differ from those practiced by Bank of the West. (YouTube Policies & Safety)

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IRS Imposter Scams

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Five Ways to Help Protect Your Identity

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Contact us to report

Fraud or suspicious activity
TTY 1-800-659-5495

Lost or stolen credit cards

Suspicious Bank of the West emails