Security & Privacy Center

In addition to providing award winning financial products, services and personalized customer service, we are committed to your privacy and security.

Our privacy and security section was developed to help you understand what Bank of the West does to protect you against fraud and keep your personal information safe. We have also provided tips and tools to help you stay informed of what you can do to protect yourself and your family against identity theft and scams.

Your privacy and security are at the forefront of what we do at Bank of the West.

Contact us to report:

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
abuse@bankofthewest.com

How we protect you

Online Guarantee
We’re committed to keeping your information secure and confidential.
Learn more

How you can protect yourself

Fraud Center
Learn about the most common types of online and email scams and how to protect yourself.
Learn more

Threat Watch
Get the latest news and information on security threats and how to protect yourself.
Fraud prevention blog

Protect your business

Small Business and Commercial Protection
Protect your business by making fraud prevention a priority.
Learn more

Additional resources

Report matters of suspected Bank of the West misconduct to Integrity Hotline.

Download the Tax refund information form (PDF).

Contact us to report

Fraud or suspicious activity
1-800-488-2265
TTY 1-800-659-5495

Lost or stolen credit cards
1-800-996-2638

Suspicious Bank of the West emails
abuse@bankofthewest.com