Enjoy Peace of Mind While You Bank Online

We provide you with a variety of security measures and safeguards designed to keep you protected online.

We go the extra mile to ensure that your information is safe.

We have a regular program of monitoring our systems for vulnerabilities and continually take precautions to make sure that your identity and data are protected.

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Alerts can help keep your accounts safe.

Receive text or email alerts for balance, transaction or transfers. We also send you an automatic alert when your profile is changed.



Get the answers you need.

Online security can be confusing. We can answer your questions and put your mind at ease. Still have concerns? You can always call, email or drop into one of our Bank of the West branches.

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Learn about online protection tools.

Get the latest news and information on security threats and how you can help protect yourself. Also learn how we protect your personal information.

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Frequently Asked Questions

What are Alerts?

Bank of the West alerts notify you by email or text message when transactions occur in your Online Banking accounts. You can sign up to receive alert messages in Online Banking.

  • Balance: Balance alerts notify you when your account balance is greater than or less than the limit you specify. Set alerts for a low balance, and you’ll know when you need to move money into your account. Low balance alerts can help you monitor your finances and may help you avoid overdrafts. This alert is based on the previous business day’s information. For more current balance information, please sign in to Online Banking.
  • Budget: Budget alerts notify you when the amount spent in a category is greater than your budgeted amount. This alert is based on the previous business day’s information. For more current budget information, please sign in to Online Banking.
  • New Secure Message: New secure message alerts notify you that you've received a message in the Online Banking Message Center. This includes important bill pay information and other secure communications.
  • Security: This automatic alert notifies you of important events regarding your Online Banking profile.
  • Transaction: Transaction alerts notify you when credit, debit and other transactions occur in your account. This alert is based on the previous business day’s information. For more recent transaction information, please sign in to Online Banking.
  • Transfer Notification: Transfer notification alerts notify you when a transfer from the selected account has been scheduled, modified or processed.
  • Transfer Reminder: Transfer reminder alerts notify you that a transfer between your accounts will process in four business days.

How do I set up alerts?

Once you've enrolled in Online Banking, go to Accounts > Manage Alerts or go to Services & Support > Manage Alerts.


See more Online Security FAQs

Investment and Insurance Products:
  • Not FDIC insured
  • Not bank guaranteed
  • May lose value
  • Not a deposit
  • Not insured by any federal government agency

 

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