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Online Banking

We're always looking for new and better ways to enhance your banking experience, whether it’s in our branches, online or on your mobile device.1Explore Online Banking now and see what it can do.


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Online Banking makes it simple and easy to bank from almost anywhere

Sign in to Online Banking and find some useful tools that make organizing your finances easier than ever:

  • Compare your month-to-month spending habits.
  • Quickly access your accounts.
  • Set goals with easy-to-create monthly budgets.
  • Track your expenses with helpful spending charts.

Enjoy banking made simple

Need to manage your checking account? Sign in to Online Banking and find many of the most commonly used banking services all in one spot.

Plus, you can choose from multiple account features and profile updates for whatever your specific needs. You can order checks, request a stop payment on a check and set up recurring direct deposits. And if you want to change your username and password, it’s simple, safe and convenient.

Pay bills and transfer money with Bill Pay

Manage your bills the quick and paperless way with Bill Pay. You can also send and receive money with just a few clicks. Not only can you make quick transfers between your bank accounts, you can transfer money between Bank of the West and other banks in the U.S.

Bill Pay offers you a more convenient way to move money and much more:

  • Avoid late fees with same-day and next-day payments*
  • Get bill reminders via email
  • Review up to 24 months of previous bill payments
  • Schedule automatic, recurring payments
  • View pending and recent payments at a glance


*Fees apply to expedited delivery options. A valid delivery address is required for overnight payments. Payments begin processing at 2 p.m. Pacific time on business days. After this time, the bill payment calendar will advance to the earliest available payment date for the next business day.

Alerts can track your spending and help keep your account safe

Receiving text or email alerts for balances, transactions or transfers can help you manage your money. You can also set up customized budget alerts to help keep your finances on track. And for your protection, we’ll send you an automatic alert when any changes are made to your account profile.

Helping to protect you every step of the way

Enjoy peace of mind while you bank online

We provide you with a variety of security measures and safeguards designed to keep you protected online. We have a regular program of monitoring our systems for vulnerabilities and continually take precautions to make sure that your identity and data are protected. Learn more

We offer you important online protection tools

Visit our Fraud Center to learn about the different types of fraud, the current trends and techniques criminals are using, and ways you can help avoid becoming a victim.

Threat Watch provides the latest news and information on security threats and how you can help protect yourself. Also learn how we protect your personal information.

Bank online when you want—where you want

Experience the benefits of Online Banking

Convenient banking features are right where you expect them to be. Simple, tabbed navigation, online bill pay, customizable financial tools and more. Enjoy convenient access to the online banking features you need most.

Simple, intuitive banking features

  • Manage your accounts, including investment accounts with our affiliated broker/dealer, BancWest Investment Services**.
  • See your unpaid eBills and view upcoming, scheduled transactions at a glance.
  • Set balance, transaction and transfer alerts.
  • Use Payments and Transfers to get things done fast.

Key account information is in one place

  • Categorize your transactions to track spending.
  • Find checks or transactions by number, date, amount or description.
  • Simplify accounting by creating nicknames for your account transactions.
  • View or print a check or deposit slip for easier balancing of your account.

Convenient 24/7 online statements

  • Access and download your online statements.
  • Make record keeping simple with convenient access anytime. 
  • Review up to 7 years of statements.
  • View, save and print at your convenience.

Send money with Zelle®

With Zelle you can send money to friends, family and almost anyone you know and trust, no matter where they bank in the U.S.2 It’s a fast, secure transfer and money is deposited directly into your recipient’s bank account typically within minutes.3 You can also request money from others using Zelle. Your recipient will get a request to send you money and you’ll receive the money within minutes after it’s sent.4

Zelle comes with a handy Split feature that lets you easily divide expenses, making things like splitting dinner checks, settling up with roommates or paying your share of a group gift simple and easy.

Questions? We’ve got answers

Our Customer Service team is just a phone call away. Not only that, we've provided resources that can resolve almost any Online Banking issue you may have, including self-service links and FAQs that can answer almost any question.

For general questions, call:
1-800-488-2265, option 3
Mon–Fri, 4 am–10 pm PT
Sat–Sun, 5 am–10 pm PT
TTY 1-800-659-5495

View all Online FAQs

Legal information and Disclosures

1Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings. Text HELP to BKWST (25978) for help. Availability of Mobile Banking may be affected by your mobile device's coverage area.

2Zelle is available to almost any bank account in the U.S.

3Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll.

4Requests sent to a recipient’s email address that is not enrolled in Zelle will include an invite to enroll in Zelle before the request can be processed. Bank of the West cannot process requests using a recipient’s mobile phone number that is not enrolled in Zelle.

**Securities and variable annuities are offered through BancWest Investment Services, a registered broker/dealer, member FINRA/SIPC, and SEC Registered Investment Adviser. Financial Advisors are Registered Representatives of BancWest Investment Services. Fixed annuities/insurance products are offered through BancWest Insurance Agency in California, (License #0C52321) and through BancWest Investment Services, Inc. in all other states where it is licensed to do business. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business. Bank of the West and its various affiliates and subsidiaries are not tax or legal advisors.

BancWest Investment Services is a wholly owned subsidiary of Bank of the West. Bank of the West is a wholly owned subsidiary of BNP Paribas.

Brokerage account balances are provided as a courtesy, may not reflect your accounts' most recent transactions or activity, and provide an aggregate summation of current position balances based on closing values of the previous business day. In the event of a discrepancy, your Investment account statement is the official record for account information. If you have questions about your account, please contact your Financial Advisor or call a BancWest Investment Services client representative at 1-800-338-3919. For general questions about Online Banking, please call 1-800-488-BANK (2265), option 3, TTY 1-800-659-5495, Monday through Friday, 4 a.m. – 10 p.m. Pacific time, and Saturdays, Sundays and most holidays, 5 a.m. – 10 p.m. Pacific time.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products: