Get Your Account Balance and Then Some

From checking your account balance and viewing your transaction history, to finding the
nearest ATM, Text Banking is the way to go when you're on the go.

Text and Stay in Touch

With Text Banking you can be almost anywhere in the world and still be connected to your account and Bank of the West information.

From your Android, iPhone® or iPad® app:

  •   Go to the "More" menu.
  •   Select "Register for Text Banking".

If you don't have our app:

  •   Log in to Online Banking and select the "Services" tab.
  •   Select the "Enroll in Mobile Banking" link from the Mobile Banking section. If you’re
    already enrolled in Mobile Banking, the link will say "Mobile Banking Settings".
  •   Click the "Add New Mobile Phone" button.
  •   Select the Text Banking checkbox and then click "Continue".
  •   Enter your mobile phone number and then click "Continue".
  •   On your mobile phone, you'll receive a text containing your confirmation code.
  •   Enter the confirmation code into the confirmation field in Online Banking.
  •   Set up your account preferences.
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Text Banking offers these convenient features:

Account Balance
See the available balance in one or all your Bank of the West accounts, registered in Online Banking.

Transaction History
View your recent payments and deposits within your Bank of the West accounts, registered in Online Banking.

Debit Card Fraud Alerts
Receive fraud alerts on your mobile phone in the event there is any suspicious activity on your Bank of the West debit card account.

ATM/Branch Locator
Enter a ZIP code, and we'll give you a list of nearby ATMs and branches.

How Text Banking Works:

  •   Send a text message to BKWST (25978) with a text command.
  •   We'll text you back with the information you requested.

Text Banking Commands

Text this command to
BKWST (25978):

We will respond with:

BAL

The Available Balance for all of your eligible accounts.

HIST <account nickname>

Example: HIST SAV

A list of the most recent transactions for a specific account.

ATM <ZIP code>

Example: ATM 94111

A list of ATMs within the ZIP code that you specified.

BRANCH <ZIP code>

Example: BRANCH 94111

A list of branches within the ZIP code that you specified.

STOP

A message confirming that you've opted out of receiving text alerts.

MORE or NEXT

Additional transaction history information.

HELP

A list of text commands and our customer service number.

Note: You must be an Online Banking customer to use Text Banking.

Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings.

Requires mobile phone with text messaging capabilities. Mobile Banking requires an internet-ready phone and is supported on Apple iPhone and iPad devices with iOS 4.3 and greater and on Android mobile devices with OS 2.3 and greater.

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