GET INFORMATION QUICKLY VIA TEXT

With text banking, you can track key account information nearly anywhere you go.

Text Banking

Text banking is a convenient way to track your accounts because you can get text messages nearly anywhere in the world.

Text Banking Commands

You can send a text command to BKWST (25978) to view your account balances, view most recent transactions, find a nearby ATM or branch, or get help.

You'll automatically receive fraud alerts that warn you when we identify potential suspicious activity on your debit card account.

Send Text Command to
BKWST (25978)

We'll Reply With:

BAL

The available balance for all of your eligible accounts.

BAL <account nickname>

Example: BAL SAV

The available balance for a specific account.

HIST <account nickname>

Example: HIST SAV

A list of the most recent transactions for a specific account.

ATM <ZIP code>

Example: ATM 94111

A list of ATMs within the ZIP code that you specified.

BRANCH <ZIP code>

Example: BRANCH 94111

A list of branches within the ZIP code that you specified.

STOP

A message confirming that you've opted out of receiving text alerts.

MORE or NEXT

Additional transaction history information.

HELP

A list of text commands and our customer service number.


Set Up Text Banking

From Your Android™, iPhone® or iPad® App

Go to the “More” menu in the app and select “Register for Text Banking” to get started.

If You Don’t Have Our App

  •   Sign in to Online Banking and select the "Services" tab.
  •   Select the "Enroll in Mobile Banking" link from the Mobile Banking section. If you’re
    already enrolled in Mobile Banking, the link will say "Mobile Banking Settings".
  •   Tap the "Add New Mobile Phone" button.
  •   Select the Text Banking checkbox and then click "Continue".
  •   Enter your mobile phone number and then click "Continue".
  •   On your mobile phone, you'll receive a text containing your confirmation code.
  •   Enter the confirmation code into the confirmation field in Online Banking.
  •   Set up your account preferences.

Customers enrolled in Online Banking can enjoy the convenient options and features of Mobile Banking.

Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings.

Requires mobile phone with text messaging capabilities. Mobile Banking requires an internet-ready phone and is supported on Apple iPhone and iPad devices with iOS 4.3 and greater and on Android mobile devices with OS 2.3 and greater.

Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.

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