FAQs with your credit card

Get help with your credit cards

Use this page to find answers to frequently asked questions about opening and managing Bank of the West credit cards. If you still need help, visit Customer Service, Bank of the West Online Banking or the mobile app for more answers or speak with a Customer Service representative.

Legal information and Disclosures

Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings. Text HELP to BKWST (25978) for help. Availability of Mobile Banking may be affected by your mobile device's coverage area