Bank of the West adds a suite of new online banking features
We’re launching almost a dozen new features for online and mobile banking to make managing your money fast, simple, and easy from your phone or desktop.
Card Alerts
Easily set up text alerts for the limits you set on balances, purchases, and many other account activities to help you manage your money from anywhere.1
Change your PIN
Now you can change your card PIN online or request a PIN change mailer sent to you. It’s quick and easy to keep your card more secure with regular PIN changes.
AutoPay and Recurring Payments
Enjoy peace of mind when you set up automatic payments to your credit cards from Bank of the West accounts or any checking or savings account from another bank.
Lock/Unlock Cards with a Touch
For extra security, you can “lock” a credit or debit card to prevent anyone from using it temporarily. Lock or unlock cards with a click or touch from your desktop or phone.
Tell us When You’re Traveling
Now you can set up domestic and international travel notifications from your phone or desktop to help ensure your debit or credit card is available wherever you go.
Secure Online Card Activation
We’ve made it secure and simple to activate a new credit or debit card from your phone or desktop. Once activated, it’s just a click or a touch to start using your new card immediately.
Transfer Credit Card Balances
Our streamlined credit card balance transfer application process is efficient and easy to follow. And we’ll keep you informed from start to finish to help you stay on top of your finances.
Request New Cards Online
If your credit or debit card gets damaged or is simply worn out, you can request a replacement card in just a few minutes. We’ll mail new cards to the address we have on record.
Credit Limit Increase Offers
If you are looking for a credit limit increase you can make the request with just a click or a touch to obtain an instant response.
Online Dispute Requests
You can now start the transaction dispute process online for those times when a merchant can’t resolve a transaction. We’ve made this task straightforward and easy to do, even from your phone.
Online Statements
View your statements anytime, 24/7, including past statements going back up to 6 months. Go green and switch from paper at no charge.
Legal information and Disclosures
1Bank of the West does not charge to send text messages as part of our text alert services. However, message and data rates may apply. Please consult with your wireless phone carrier for applicable text messaging and data rates.