Small Business Customer Service

Small Business Resources and Contact Information

Whether you have Small Business Banking questions, need to add or modify Online Banking services, or want to speak to a Business Banking representative, we’re here to help. Browse our FAQs or contact us in the way that is most convenient for you.

Contact Us


TTY 1-800-659-5495

Schedule a Branch Appointment

To allow for social distancing during COVID-19, please book an appointment prior to visiting a branch.


Automated account information available 24 hours a day, 7 days a week

Customer service representatives available Monday through Friday, 4a.m.—10p.m. Pacific Time
Saturdays, Sundays & most holidays: 6a.m.—10p.m. Pacific Time

For existing credit card inquiries, or to report a lost or stolen credit card: 1-800-996-2638 - 24 hours a day, 7 days a week

Report a lost or stolen debit card: 1-800-488-2265 - 24-hours a day, 7-days a week

For cash management inquiries, including account reconciliation services, automated clearing house services and cash vault services, call: 1-800-400-2781

For assistance call: 1-800-400-2781

For equipment leasing information, including direct and indirect leasing and national middle market please call: 1-888-244-0551

SBA hotline number: 1-866-306-7254

International trade including letters of credit, import/export services, advisory services, international financing, and BOTW trade: 1-800-600-8723

Foreign exchange services, foreign currency loans, spot contracts, and swaps: 1-800-767-8442

Pacific Rim Banking: 1-213-972-0508


Legal information and Disclosures

1 All loans and lines are subject to credit approval. Certain fees, restrictions and conditions may apply.