Your customer service team is here to help you.
(800) 488-BANK (2265)
Mon-Fri: 6 a.m. to Midnight Central Time
Sat, Sun, and most Holidays: 7 a.m. to Midnight Central Time
ONLINE MONEY TRANSFER FAQs
Select from the category tabs below to find the information you're looking for. If you don't find the answer you're looking for please use the search feature or contact us.
You can schedule future-dated transfers between your accounts up to a year in advance. Recurring transfers can be made at regular intervals, such as once a week, once a month, every three months and more. There are some limitations to the types of accounts available for recurring or future-dated transfers. See the Online Banking Service Agreement or help within Online Banking for specifics.
Yes, Bank of the West currently supports online external transfers to many top financial institutions, and frequently updates the list of supported brokerages. For a comprehensive list of supported online financial institutions, please consult the list available within the External Transfers section of Online Banking.
There is no fee for using the "Make a Transfer" function of the Bank of the West Online Banking to transfer funds between your own accounts at Bank of the West. There is also no fee for External Transfers that transfer funds into your Bank of the West deposit account from other financial institutions.
Effective October 1, 2014:
Outbound External Transfer Web Fee
Standard (3-Business Day): $3.00
Next Business Day: $10.00
POPmoney Transfers Web Fee
Standard (3- Business Day): No Charge
Next Business Day: $3.00 each
You can transfer funds between your Checking, Savings, Money Market, Credit Card, Line of Credit and Equity Line accounts.