FAQs

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Online Banking FAQs

Get the answers you're looking for to questions on Online Banking.

General

Read the answers to the most common questions we get about Online Banking with Bank of the West.

General

Security

Find out more about how to protect yourself and your identity while you’re online.

Security

Online Statements and Alerts

Learn more about how you can use our Online Banking features to monitor how, where and when you spend your money.

Online Statements and Alerts

Online Bill Pay

Helpful advice, tips and answers for using Online Banking to pay your bills and integrate with your Personal Financial Management (PFM) software.

Online Bill Pay

Online Money Transfers

Answers to your questions about online money transfers and how and when you can use external transfers.

Online Money Transfers

Popmoney

Popmoney® personal payment service lets you send personal electronic payments to virtually anyone using email and text messages.

Popmoney