Pay bills with Scan-to-Pay
- Pay bills in a "snap" — select or add a payee using your smartphone's camera, take a photo of your bill, and Scan-to-Pay will do the rest
- Scan-to-Pay captures and securely stores payee and essential bill information for subsequent payments
More features and benefits
- Fast, safe sign-in with Touch ID® or Face ID®
- Simply deposit checks via smartphone
- Award-winning customer service — online, in branch, or over the phone
Questions? We’ve got answers
Our Customer Service team is just a phone call away. Not only that, we've provided resources that can resolve almost any Online Banking issue you may have, including self-service links and FAQs that can answer almost any question.
For general questions, call:
1-800-488-2265, select option 3
Mon–Fri, 4 am–10 pm PT
Sat–Sun 5 am–10 pm PT
1 You must be an existing Online Banking customer to use Mobile Banking. Wireless carriers may charge fees for text transmissions or data usage. Message frequency depends on account settings. Text HELP to BKWST for help. Availability of Mobile Banking may be affected by your mobile device's coverage area. Requires mobile phone with text messaging capabilities. Mobile Banking requires an internet-ready phone and is supported on Apple iPhone devices with iOS9 and greater and on Android mobile devices with OS 5 and greater. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC.
App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC.
2 There is no fee for enrolling with or sending money using Zelle in Bank of the West Online or Mobile Banking. Other Bank of the West fees (such as stop payment and overdraft fees) may apply. Refer to your Schedule of Fees and Charges for details. Wireless carriers may charge fees for text transmissions or data usage.
3 Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Must have a bank account in the U.S. to use Zelle.