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Trusteer Rapport is free and easy to download:

  1. Click the download button below
  2. Agree to the terms
  3. Download and install

Download Rapport

Not banking online yet? It's safe, easy and free to enroll.

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You can call customer service at (800) 488-BANK (2265) Option 3, Mon-Fri from 6 a.m. to Midnight Central Time, and Sat-Sun and most holidays from 7 a.m. to Midnight Central Time. TTY 800-659-5495

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Added security. No added cost. Help protect your financial information from online fraud with Rapport security software. Download now.

Trusteer Rapport online fraud software

Trusteer Rapport is an online fraud software application from Trusteer that helps to safeguard your account by protecting your web browser from online threats. Trusteer Rapport is lightweight and runs in the background of your web browser so you won't need to change your online habits. Trusteer Rapport requires no configuration or maintenance and helps to protect your personal information even if your PC is infected.

  1. Trusteer Rapport helps verify that you are connected to Online Banking rather than a fraudulent site created by criminals.
  2. Once verification is complete, Trusteer Rapport secures the connection between your browser and Online Banking to help ensure that your transactions remain untouched by external forces.
  3. Trusteer Rapport helps to create a safe connection with Online banking, helping to prevent criminals from using malware to access your account information.

Downloading Rapport is safe and easy:

Click Download Now and select Continue from the pop-up window.

Open the downloaded file and select Run.

Select Install from the Trusteer Rapport Installation window.


Trusteer Rapport is free to download* and use, and adds an additional layer of protection to your online transactions. Trusteer Rapport is offered by over 70 banks and used by over 13 million customers (Trusteer website, May 18, 2011).

* By clicking Download Now, you will be presented with a pop-up window indicating that you are leaving the Bank of the West website.

Bank of the West and Trusteer are separate legal entities, which are not affiliated with each other in any way by common ownership, management, control or otherwise. The content, availability and processing accuracy of their web sites and products are the responsibility of each respective company. Bank of the West does not control or guarantee Trusteer Rapport; makes no representations or warranties; and assumes no responsibility concerning Trusteer Rapport. Trusteer is solely responsible for customer service support and the performance and maintenance of Trusteer Rapport.