Claims of Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law.
If you believe in good faith that materials found on our pages infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked (or requesting that a third party site remove or disable access to it).
The notice must include the following information:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the Page are covered by a single notification, a representative list of such works);
(c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Bank of the West to locate the material on the Page;
(d) the name, address, telephone number and email address (if available) of the complaining party;
(e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
(f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed by Bank of the West against you, the DMCA permits you to send Bank of the West a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to the Page should be sent to Patricia Cantu at 13220 California Street, Third Floor, Omaha, NE 68130; tel: (402) 918-1625; e-mail: DMCA@bankofthewest.com. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.
Call us between 6 a.m. and midnight Central Time, Monday through Friday, or 7 a.m. to midnight Central Time, Saturday, Sunday, and most holidays at (800) 488-2265
Social Media Guidelines
For an immediate response to questions concerning your account, please contact our Customer Service team first, instead of using our social channels.
Be safe online and never post or share any of your private account information. We will never ask you for that type of information in a public space.
We also recommend that you also familiarize yourself with the privacy policies of social media websites before participating.
See the complete Community Guidelines.