Bank of the West Earns 2015 Greenwich Middle Market and Small Business Banking Excellence Awards in Three Categories
SAN FRANCISCO, CA | Mar 15, 2015
Small Business and Middle Market Banking Clients Recognized the Bank and its Treasury Management Solutions for Excellence in Areas including Likelihood to Recommend and Overall Satisfaction
Bank of the West's small business and middle market businesses have been favorably recognized by its banking clients who voted in the 2015 Greenwich Excellence Awards. The Bank won “Likelihood to Recommend” in both the Small Business and the Middle Market divisions, as well as “Overall Satisfaction” in Middle Market, for the services it provided to clients nationwide in 2014. Greenwich Excellence Awards are given to banks that received a statistically significant proportion of “Excellent” ratings in each area assessed by Greenwich. The ratings are gathered via qualitative metrics that Greenwich Associates compiles based on client responses.
“When working with our clients, we always seek to provide superior service and it’s an honor to be recognized for this service through the Greenwich Excellence awards,” said Mark Glasky, National Banking Division Manager and Executive Vice President. “To be recognized by our clients for our principled approach to banking demonstrates that we are providing services of value.”
Michelle Di Gangi, executive vice president and head of the bank’s Small and Medium Enterprise Banking Division, added, “Our community-oriented approach to banking offers many opportunities for our small business clients to grow. This recognition demonstrates that our clients appreciate and value the services which we offer and the steps we take to ensure their well-being at every stage of their business development.”
About Bank of the West Small Business and Middle Market Banking:
Bank of the West provides full relationship banking to help businesses grow and succeed. Focused on and inspired by its clients, the bank uses an integrated approach to business and commercial banking that combines local expertise with the international capabilities of a global bank. Bank of the West delivers a full range of credit, deposit, cash management, equipment finance, capital markets and global trade services to help businesses achieve their goals. The bank’s innovative approach to cash management gives businesses of all sizes access to convenient, reliable and secure treasury solutions supported by a team of highly trained consultants.
About Greenwich Associates Small Business and Middle Market Banking Excellence Awards
Greenwich Excellence Awards are determined by bank’s performance in Greenwich Associates annual research studies. In the firm’s U.S. Middle Market Banking Research Study, decision makers from nearly 14,000 businesses with $10-500 million in annual sales name the banks they use and rate them in more than 10 banking and treasury management categories. For the small business market, decision makers from the nearly 17,000 businesses with $1-10 million in annual sales name the banks they use and rate them in more than 10 banking and treasury management categories as part of the Greenwich Associates U.S. Small Business Banking Study. Recognition in both studies is based on statistical differentiation at a 95% confidence level.
About Bank of the West
Bank of the West is a regional financial services company chartered in California and headquartered in San Francisco with $71.7 billion in assets. Founded in 1874, Bank of the West provides a wide range of personal, commercial, wealth management and international banking services through more than 600 offices in 22 states and digital channels. Bank of the West is a subsidiary of BNP Paribas, which has a presence in 75 countries with 185,000 employees.
Corporate Communications, Bank of the West
Office: (415) 432-3501