We are deeply saddened by the wildfire’s destruction and want to let you know that we are committed to assisting you throughout the recovery process. If you need assistance with your accounts, please call 1-800-488-2265 - option 9, (TTY 1-800-659-5495). All of our branches in the affected areas are open and ready to help you with your accounts and financial needs. If you need the contact information for your nearest branch, please click on locations at the top of the page.

Helpful resources:
FEMA Guide: After the Fire – Returning to normal – A great guide that can help you know the steps to recovering after a fire disaster.

Red Cross Guide: Picking up the Pieces after a Fire - Tips and resources for the road to recovery.

Additional Bank of the West contact information:

Mortgage Loans

Small Business

Wealth Management

Commercial Banking
Loan Servicing:

Cash Management:


Call us

1-800-488-2265 - Option 9
TTY 1-800-659-5495

Call Customer Service for additional assistance.

See all Customer Service options.